Returns & Exchanges

At DoughGirl, we take pride in our fresh-baked goods and want you to be completely satisfied with every bite. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Contact Support

  Email our customer care team within 24 hours of receiving your delivery, including your order number and a brief description of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the damaged product and the shipping packaging to help our quality control team investigate the concern.

• 3.
  Review Process

  Our team will review your request within 2 business days to determine if a replacement, store credit, or full refund is appropriate.

• 4.
  Resolution Delivery

  Once approved, we will immediately process your refund to the original payment method or ship out a fresh replacement batch at no extra cost.